Q: Is my H20 Man compatible with Mac?
A: Yes, the H2O Man will work with either a Mac or a PC as long as the songs to be loaded onto the H2O Man are in MP3 format.

Q: The USB cable that comes with the H2O MAN does not transfer files on to the player?
A: USB cable is only used for charging the player once connected to the charger. Transfer songs to your player by placing micro SD card into Reader/adapter that is included with kit. Place reader/adapter into USB port on computer and transfer files directly to card.

Q: what do the Light colors stand for on the H2O MAN charger?
A:
1) Solid Red light indicates attached player has low power and is charging
2) Green light with flashing red denotes abnormal charging or in mid charge
3) Solid Green light indicates player is fully charged

Q: what do the Light colors stand for on the H2O MAN player?
A:
1) Blinking Blue light indicates music is playing
2) Blinking Green light indicates music is set to shuffle or random
3) Solid Red light indicates micro SD card is not secured or not locked in place by pushing its bracket cover forward.

Q: How much Memory can my H2O MAN DUO (2 in 1) utilize?
A: The H2O Man DUO is able to accept up to a 8GB Micro SD card which has a capacity for thousands of songs.

Q: The Ear buds of My H2O MAN do not fit properly?
A: The H2O MAN comes with 3 different size ear buds. Select an alternative size for comfortable fit.

BUY INTOVA PRODUCTS FROM AUTHORIZED DEALERS ONLY: To ensure proper warranty coverage, make sure Intova products are purchased from legitimate retailers only. Be sure that the dealer has a mailing address and provides a receipt that verifies: Dealer Name and Address. Customer Name and Address. Date of Purchase. Complete Description and Cost of items purchased. Receipt must be presented for warranty service.