Intova will only support warranty on products purchased from authorized dealers. A copy of the purchase receipt must accompany all warranty returns. Purchases from unauthorized dealers will not be supported under warranty program.
STANDARD WARRANTY
Intova warrants its products against defects in material and workmanship for 1 year from Date of Purchase. Pursuant to this Limited Warranty, Intova will, at its option, repair or replace legitimately defective products. Repair and/or replacement may include the use of refurbished parts or products. “Refurbished” means products or parts that have been factory restored to original specifications.
Warranty coverage only applies to the original purchaser, when purchased from an authorized Intova dealer. Proof of Purchase from authorized dealer must be included with all warranty returns.
To obtain warranty service, contact Intova for a Return Authorization number. Product and Proof of Purchase must be returned, freight prepaid, to Intova with RA number clearly marked on package. Product must be sent in original or comparable packaging that protects the contents. It is the owners responsibility to back up and save all data, photos or software. Intova will not be responsible for loss or damage to data, software or photos.
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Mailing Address:
Intova Customer Service 935 Makahiki Way #2F Honolulu, HI 96826 |
BUY INTOVA PRODUCTS FROM AUTHORIZED DEALERS ONLY: To ensure proper warranty coverage, make sure Intova products are purchased from legitimate retailers only. Be sure that the dealer has a mailing address and provides a receipt that verifies: Dealer Name and Address. Customer Name and Address. Date of Purchase. Complete Description and Cost of items purchased. Receipt must be presented for warranty service.
