Q: How long has your company been involved with digital underwater photography?
A: We have been producing underwater cameras since 1993 and digital models since 2004. Our first digital waterproof camera was selected for a prestigious DIMA Innovation award.
Q: How do I send a product back for repair/replacement?
A: 1)  Contact the retailer from where the item was purchased and inquire about their return/exchange policy. 

2) If the product needs to be sent back to us, you will need to obtain a Return Authorization Number (RA#). You can call or e-mail our support staff to obtain the RA#. Items without an RA# WILL NOT be accepted. 

3) Include a copy of the receipt, a brief description of the problem with the RA#, a return address, and phone number.

4) Our repair/replacement address is (Postage must be prepaid):

Intova
1100 Alakea St, 18th floor
Honolulu, HI 96813
Phone: 808-837-0074
email: tech@intova.net

  1. SPORT HD CAMERA FAQ
  2. CAMERAS / HOUSINGS FAQ
  3. FLASHLIGHTS FAQ
  4. LIGHTING SYSTEMS / STROBE FAQ
  5. H2O MAN FAQ